A matter of priority

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garbage disposer view_0

Not my disposal

The garbage disposal went out today at the house. The outside casing cracked, which allows water to squirt out from it. It also stops the water from draining. Needless to say, this is an inconvenience. I have a sink that is half filled with water and dirty dishes. I have a dishwasher that is full of dirty dishes that I can’t wash since it will flood the rest of the sink. If I lived alone, this would be a small issue. In a house of eight people, this can quickly become a massive problem.

I called the maintenance number (I rent this house) to report the problem and let the lady know what was going on. After providing all the necessary information, she commented that she would let the maintenance team know. I thanked her and hung up. Then I waited…and waited…and waited for the maintenance team to contact me to fix the problem. They never called. Not a big surprise, especially since it is Sunday and no one wants to pay extra for a weekend emergency service call.

Funny thing about this issue is the level of importance that the parties have given it. My property management group has a website that I can request service from. It allows me to enter all the proper information and send it to my maintenance team. I chose to call the toll-free number, in a hope that this would be given a higher level of importance and perhaps expedite a repair. After waiting for hours, I went to see if a service request had been entered under my account. Here, on the website, was a service request with all the information that I had provided over the phone. All that my phone call did was allow someone else to enter the request online for me! And the funny thing, above the fact that I could have done this on my own, was that she placed this service call at a MEDIUM priority. Obviously, I had a different level of priority, so I was able to edit the service request and place it as a HIGH priority.

Hopefully tomorrow morning, I will get a call from a service provider wanting to come and replace this disposal. In the meantime…paper plates all around!

Photo courtesy of http://www.usinspect.com/sites/default/files/images/garbage%20disposer%20view_0.JPG

Kodak Moment

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Me taking pictures at Christmas time

Me taking pictures at Christmas time

I love photos. I take pictures all the time. I have a digital camera that I leave in my car that I keep for “emergency” photo ops. I have a camera sitting next to me on my desk as I write this.

I take these pictures for a number of reasons. I take them as this is my past. My dad took photos as I was growing up. He even developed them himself for a while. My personal history is preserved in these pictures. I see those pictures and I remember. This is my past and I enjoy.

I have old photos of school, where my classmates and I were together. I see them now, and remember times that we would play together. Their pictures bring many fond times to mind. I have photos of sports that I played. He would take pictures of his kids as well as other kids on the team. He would then make a print for the other families so that they would have pictures of their children. I do that as well.

I take pictures as these are my memories. I photograph my children, my family, my surroundings, all things. These are the times, places, and people who I wish to remember. Digital photography makes it so simple to capture these moments and hold onto them.

I take photographs for my future. My pictures will stay with me and my family for as long as someone wants them. My kids will have these photos for their lives and I hope that they look back on them in the future and remember. I will be able to look back at them and remember as well. I will share them with my kids, and their kids, as well as family and friends.

I will laugh, I will cry, and I will remember. For in life, the one thing that truly makes all of unique is our memories.

25 life hacks you didn’t know you needed, but do. Probably.

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What are your “hacks”?

TED Blog

David Pogue is a member of a very select club. As of today, he’s one of the few people with four talks featured on TED.com.[ted_talkteaser id=1725] (Two others who’ve reached this mark: Julian Treasure and Juan Enriquez.) Yes, we’ve shown you his talks on simplicity in tech design, cool phone tricks and the downloading wars. But we just couldn’t help but add this charming talk that The New York Times technology critic gave at TED University during TED2013. Genuinely useful technology hacks for the whole family? Sign us up.

Watch the talk — it’s Pogue’s delivery that’s half the brilliance. But below, find a condensed version of the 10 tech basics everyone should know:

  1. Use the space bar to scroll down a page. Hold the shift key and the space bar at the same time to scroll back up again.
  2. Tab between boxes on online forms

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